Privacy Policy

This Privacy Policy explains how ChatLogo ("we", "our", or "us") collects, uses, and protects your information when you use our website and services, including our AI-powered logo generation. By using ChatLogo, you agree to the practices described here.

We use trusted third-party AI image generation providers to create logos based on your prompts and, when applicable, your uploaded inputs. We take content safety and compliance seriously and implement safeguards to protect our users and partners.

Information We Collect

• Account & Contact Data: email address, authentication identifiers, and basic profile details when you register or sign in.
• Usage & Interaction Data: prompts, instructions, system messages, and interactions with our editors or chat interface, including timestamps and basic device information.
• Files & Generated Content: files you upload (e.g., reference images) and outputs generated by the service. We may store these to provide functionality such as history, downloads, and quality improvements.
• Payment & Billing Data: if you purchase a plan, limited billing details may be processed by our payment provider(s). We do not store full card numbers.
• Cookies & Analytics: cookies and similar technologies to keep you signed in, remember preferences, and measure product performance.

How We Use Your Information

• Provide, maintain, and improve the AI logo generation service.
• Operate features like project history, content downloads, and collaboration.
• Ensure safety, prevent abuse, and enforce our policies and Terms of Service.
• Process payments and manage subscriptions.
• Communicate service changes, security notices, and support responses.
• Comply with legal obligations and respond to lawful requests.

AI Providers and Disclosures

We integrate with trusted third-party providers to deliver AI capabilities. Where applicable, we disclose model sources and licensing status and ensure that our access to such APIs is lawful and in accordance with the relevant terms.

User Content, Moderation, and Restrictions

• User-Generated Content (UGC): You may upload text and, where enabled, images to guide generation. You must own or have rights to the content you upload and ensure it does not infringe third-party rights.
• Prohibited Content: Do not upload or generate content that is unlawful, infringing, pornographic/NSFW, sexual, exploitative, violent, hateful, or otherwise abusive. We may restrict or disable features to reduce the risk of policy violations.
• Moderation: We may apply automated and/or manual review. We reserve the right to remove content, suspend generation, or terminate access for violations.
• Usage Scope: Unless otherwise stated, generated outputs are intended for personal or non-commercial use. If you intend commercial use, ensure you have all necessary rights and comply with applicable laws and third-party terms.

Data Sharing and Third Parties

We may share limited information with service providers who help us operate the product (e.g., hosting, storage, logging, payments, analytics, and AI inference). These providers are authorized to process data only as necessary to provide their services to us and are subject to contractual confidentiality and security obligations.

Data Retention

We retain personal data only as long as needed for the purposes described in this policy, including providing the service, complying with legal obligations, and resolving disputes. You may request deletion of your account data; note that certain records (e.g., billing history) may be retained as required by law.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing activities. To make a request, contact us at support@chatlogo.ai.

International Transfers

We may process and store information in countries outside your own. Where required, we implement appropriate safeguards to protect your data during such transfers.

Security

We implement administrative, technical, and organizational measures designed to protect your information. However, no system is perfectly secure, and we cannot guarantee absolute security.

Payment Platform Compliance Highlights

• Clear UGC policy, moderation capability, and right to remove content.
• NSFW and illegal content are prohibited; uploads must comply with our content policy.
• Model provenance disclosed where applicable, with lawful API access.
• Output limits or guardrails may apply (e.g., generation quotas or size caps).
• Payment pages avoid exaggerated claims; pricing reflects fair usage and anti-abuse.
• Company/KYC information and policies available upon request.

Tip: When sharing your work publicly, please include proper attributions where required and comply with platform-specific guidelines.

Children’s Privacy

Our service is not directed to children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and adjust the effective date. Your continued use of the service after changes become effective constitutes acceptance of the updated policy.

Contact Us

Questions or requests? Email us at support@chatlogo.ai.

You may also find additional information on our homepage.